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Features Overview

Dispatch provides a comprehensive suite of features designed to streamline your logistics operations. This overview introduces the main capabilities available in the platform.

Core Features​

Business Management​

Manage your company profile, settings, and configuration. Set up your business identity, operating parameters, and default preferences that apply across all operations.

Learn more about Business Management →

Customer Management​

Build and maintain your customer database. Store contact information, delivery preferences, addresses, and track customer relationships over time.

Learn more about Customer Management →

Order Management​

Handle the complete order lifecycle from creation to fulfillment. Import orders from various sources, assign carriers, track progress, and manage exceptions.

Learn more about Order Management →

Shipment Management​

Create and track individual shipments. Monitor delivery progress, handle exceptions, and maintain complete visibility from pickup to delivery.

Learn more about Shipment Management →

Dispatch Management​

Coordinate delivery operations efficiently. Group shipments, assign to drivers or routes, optimize for efficiency, and track real-time progress.

Learn more about Dispatch Management →

Product Management​

Maintain your product catalog within Dispatch. Track inventory, manage variations, and sync with e-commerce platforms.

Learn more about Product Management →

Operations Features​

Carrier Management​

Configure and manage your carrier relationships. Set up multiple carriers, compare rates, and choose the best option for each shipment.

Learn more about Carriers →

Vehicle Tracking​

Monitor your fleet in real-time. Track vehicle locations, view travel history, and optimize operations based on actual data.

Learn more about Vehicle Tracking →

Route Management​

Plan and optimize delivery routes. View route timelines, track progress, and make adjustments on the fly.

Learn more about Route Management →

Waybills​

Generate and manage shipping documents. Create waybills, download for printing, and maintain document history.

Learn more about Waybills →

Integration Features​

E-commerce Integration​

Connect your online stores to Dispatch. Automatically import orders, sync products, and push tracking updates back to your platforms.

Learn more about E-commerce Integration →

Workflow Automation​

Automate repetitive tasks with event-driven workflows. Set up triggers and actions to handle common scenarios without manual intervention.

Learn more about Workflow Automation →

Notifications​

Keep everyone informed with automated notifications. Configure alerts for team members and customers based on shipment events.

Learn more about Notifications →

Administration Features​

Subscription & Billing​

Manage your Dispatch subscription. View plan details, update billing information, and track usage.

Learn more about Subscription & Billing →

Settings & Configuration​

Customize Dispatch for your operations. Configure business settings, dimension presets, service levels, and more.

Learn more about Settings & Configuration →

Supplier Management​

Manage your supplier relationships. Track supplier information and integrate supplier data into your operations.

Learn more about Suppliers →

Feature Comparison by Plan​

FeatureStarterProfessionalEnterprise
Order Management✓✓✓
Shipment Tracking✓✓✓
Customer Management✓✓✓
Basic Carriers✓✓✓
E-commerce Integration-✓✓
Workflow Automation-✓✓
Vehicle Tracking-✓✓
API Access-✓✓
Advanced Analytics--✓
Custom Integrations--✓
Dedicated Support--✓

Getting the Most from Dispatch​

Start with the Basics​

  1. Set up your business profile
  2. Add your first customers
  3. Create orders manually
  4. Track shipments through delivery

Expand Your Operations​

  1. Configure carrier integrations
  2. Connect e-commerce platforms
  3. Set up automated workflows
  4. Enable vehicle tracking

Optimize and Scale​

  1. Use analytics to identify improvements
  2. Automate repetitive processes
  3. Integrate with additional systems
  4. Scale operations as you grow

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