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Vehicle Tracking

Vehicle Tracking in Dispatch provides real-time visibility into your fleet's location, movement history, and operational status.

Overview​

What is Vehicle Tracking?​

Vehicle tracking enables:

  • Real-time location monitoring
  • Travel history review
  • Route verification
  • Driver accountability

Benefits​

Track vehicles to:

  • Know where your fleet is at any time
  • Verify delivery routes
  • Improve operational efficiency
  • Enhance customer communication

Fleet Overview​

Vehicle List​

View all vehicles:

  1. Navigate to Vehicles
  2. See list of all vehicles
  3. View status and location summary

Vehicle Information​

Each vehicle shows:

  • Vehicle identifier/name
  • Current status
  • Last known location
  • Assigned driver
  • Active dispatch

Tracking Devices​

Device Integration​

Connect tracking devices:

  1. Go to Settings > Tracking Devices
  2. View available device types
  3. Add device credentials

Adding a Device​

Register a tracking device:

  1. Click "Add Device"
  2. Enter device details:
    • Device ID/IMEI
    • Device type
    • Assigned vehicle
  3. Configure settings
  4. Activate tracking

Device Management​

Manage tracking devices:

  • View all connected devices
  • Monitor device status
  • Update device configuration
  • Remove inactive devices

Real-Time Tracking​

Current Location​

View vehicle location:

  1. Select a vehicle
  2. See current position on map
  3. View timestamp of last update

Live Updates​

Location updates:

  • Automatic refresh
  • Movement alerts
  • Status changes
  • Speed information

Map View​

Visualize fleet on map:

  • All vehicles at once
  • Filter by status
  • Zoom to specific areas
  • Click for details

Location History​

Travel History​

View where a vehicle has been:

  1. Select vehicle
  2. Go to Travel History
  3. Choose date range
  4. View route on map

History Details​

Travel history shows:

  • Route taken
  • Stops made
  • Time at each location
  • Speed data

Exporting History​

Export travel data:

  • Download for analysis
  • Report generation
  • Compliance documentation

Vehicle Location Query​

By Time Range​

Query location for specific period:

  1. Select vehicle
  2. Set start date/time
  3. Set end date/time
  4. View results

Location Data​

Results include:

  • GPS coordinates
  • Timestamp
  • Speed (if available)
  • Direction

Managing Vehicles​

Adding Vehicles​

Register a new vehicle:

  1. Go to Vehicles > Add
  2. Enter vehicle details:
    • License plate/ID
    • Vehicle type
    • Make and model
    • Capacity
  3. Assign tracking device
  4. Save vehicle

Updating Vehicles​

Modify vehicle information:

  1. Open vehicle details
  2. Click "Edit"
  3. Update fields
  4. Save changes

Vehicle Details​

Store vehicle information:

  • Identification - Plate, VIN, fleet ID
  • Type - Van, truck, car, etc.
  • Capacity - Weight/volume limits
  • Specifications - Make, model, year
  • Status - Active, maintenance, retired

Assigning Vehicles​

To Drivers​

Link vehicles to drivers:

  1. Open vehicle details
  2. Go to Driver Assignment
  3. Select driver
  4. Set assignment period

To Dispatches​

Assign vehicle to dispatch:

  1. When creating dispatch
  2. Select vehicle
  3. Driver may auto-assign
  4. Tracking activates

Vehicle Status​

Status Types​

StatusDescription
AvailableReady for assignment
In UseCurrently on dispatch
MaintenanceBeing serviced
InactiveNot operational

Updating Status​

Change vehicle status:

  1. Open vehicle details
  2. Update status field
  3. Add notes if needed
  4. Save changes

Reporting​

Vehicle Reports​

Generate reports:

  • Distance traveled
  • Time in motion
  • Idle time
  • Fuel usage (if tracked)

Driver Reports​

Per-driver vehicle usage:

  • Hours driven
  • Routes completed
  • Efficiency metrics

Maintenance Tracking​

Track vehicle maintenance:

  • Service schedules
  • Mileage tracking
  • Maintenance history

Privacy and Compliance​

Data Collection​

Understand what's tracked:

  • Location data
  • Movement history
  • Speed information
  • Stop duration

Access Control​

Control who sees tracking data:

  • Role-based access
  • View permissions
  • History access

Data Retention​

How long data is kept:

  • Active tracking data
  • Historical records
  • Compliance requirements

Best Practices​

Device Management​

  1. Regular checks - Verify devices are working
  2. Battery management - Ensure powered
  3. Accurate assignment - Right device to right vehicle
  4. Prompt replacement - Fix or replace malfunctioning devices

Operational Use​

  1. Monitor actively - Watch fleet during operations
  2. Use history - Review for improvements
  3. Communicate - Use data to update customers
  4. Verify routes - Confirm efficient paths

Maintenance​

  1. Track mileage - Schedule service appropriately
  2. Review patterns - Identify vehicle issues
  3. Document everything - Keep maintenance records
  4. Plan ahead - Schedule maintenance proactively