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Waybills

Waybills in Dispatch are shipping documents that accompany shipments and provide essential delivery information.

Overview

What is a Waybill?

A waybill is a document that:

  • Accompanies a shipment
  • Contains shipping details
  • Serves as a receipt
  • Documents the delivery contract

Waybill Contents

Standard waybill includes:

  • Sender information
  • Recipient information
  • Package details
  • Tracking number
  • Service level
  • Special instructions

Viewing Waybills

Waybill List

Access all waybills:

  1. Navigate to Waybills
  2. View list of generated waybills
  3. Search and filter
  4. Click for details

Waybill Information

Each waybill shows:

  • Waybill number
  • Associated shipment
  • Creation date
  • Status

Generating Waybills

Automatic Generation

Waybills generate automatically when:

  • Creating shipments
  • Generating labels
  • Processing orders

Manual Generation

Generate waybills manually:

  1. Open shipment details
  2. Click "Generate Waybill"
  3. Waybill is created
  4. Download or print

Downloading Waybills

Single Download

Download individual waybill:

  1. Find the waybill
  2. Click "Download"
  3. PDF file downloads
  4. Print as needed

Download Options

When downloading:

  • Attachment - Save file to device
  • Inline - View in browser first

Format

Waybills download as:

  • PDF format
  • Print-ready
  • Standard sizing
  • Clear barcode/QR

Previewing Waybills

Preview Feature

View before printing:

  1. Select waybill
  2. Click "Preview"
  3. View in browser
  4. Print or download

Preview Benefits

Preview allows you to:

  • Verify information
  • Check formatting
  • Confirm before printing
  • Catch errors

Waybill Information

Sender Details

  • Company name
  • Address
  • Contact information
  • Reference numbers

Recipient Details

  • Customer name
  • Delivery address
  • Contact information
  • Special instructions

Shipment Details

  • Package dimensions
  • Weight
  • Number of pieces
  • Contents description

Tracking Information

  • Tracking number
  • Barcode/QR code
  • Carrier reference
  • Service type

Using Waybills

Printing

Print waybills for:

  • Attaching to packages
  • Driver documentation
  • Customer copies
  • Record keeping

Distribution

Waybill copies for:

  • Package - Attached to shipment
  • Driver - Proof of pickup
  • Customer - Delivery receipt
  • Records - Business copy

Handling

When using waybills:

  1. Print clearly
  2. Attach securely
  3. Keep copies
  4. Scan for tracking

Waybill Customization

Business Branding

Waybills include:

  • Your company logo
  • Business contact info
  • Custom references

Template Configuration

Configure waybill appearance:

  1. Go to Settings > Documents
  2. Configure waybill template
  3. Add logo and details
  4. Save settings

Waybill Tracking

Status Updates

Track waybill/shipment:

  • Scan waybill barcode
  • View tracking history
  • Update status
  • Confirm delivery

Proof of Delivery

Waybill supports POD:

  • Signature capture
  • Photo documentation
  • Delivery confirmation
  • Digital records

Digital Waybills

Electronic Format

Digital waybills offer:

  • Paperless processing
  • Easy sharing
  • Quick access
  • Reduced waste

Sharing Waybills

Share electronically:

  • Email to customers
  • Link to portal
  • API access
  • Mobile viewing

Best Practices

Generation

  1. Complete information - Ensure all fields filled
  2. Verify accuracy - Check before printing
  3. Generate promptly - Create with shipment
  4. Store properly - Keep organized copies

Printing

  1. Quality printing - Ensure readability
  2. Proper placement - Attach clearly visible
  3. Multiple copies - As needed for process
  4. Weather protection - For outdoor handling

Management

  1. Organize systematically - Easy retrieval
  2. Digital backup - Keep electronic copies
  3. Regular cleanup - Archive old waybills
  4. Compliance - Meet regulatory requirements